Player Safety & Well-Being
Responsible Gaming at pcp88 — Because Your Well-Being Comes First
pcp88 is committed to providing a safe, fair, and responsible gaming environment for every player in Bangladesh. This page explains the tools, policies, and support services we have in place to help you stay in control of your gambling activity at all times.
Our Commitment
Six Pillars of Responsible Gaming
pcp88 has built its responsible gaming framework around six core principles. Together they form an integrated system of player protections that operates continuously behind every account on the platform.
pcp88 enforces a minimum age requirement of 21 years for all registered players in Bangladesh. Age verification is conducted at the point of registration and again before any withdrawal is processed. Any account found to belong to a player under 21 is immediately suspended and all balances are forfeited in accordance with our Terms & Conditions. We take underage gambling seriously and have zero tolerance for attempts to circumvent this requirement.
Players can set daily, weekly, or monthly deposit limits on their pcp88 account at any time. Once a limit is in place, it takes effect immediately and cannot be increased until a mandatory 24-hour cooling-off period has elapsed. This built-in friction is intentional — it gives you time to reconsider before raising your spending threshold. Reducing a limit takes effect immediately, with no delay. Deposit limits are one of the most practical tools for keeping your gaming within a comfortable personal budget in BDT.
Extended gaming sessions can blur your sense of time and lead to decisions you might not make with a clear head. pcp88's session time-out feature lets you set a hard cut-off on your play session — from 30 minutes up to 24 hours. When the timer expires, your session ends automatically and you are logged out. This tool is particularly useful for players who find themselves losing track of time during late-night slots or cricket betting sessions.
If you feel you need a short break from gaming without committing to full self-exclusion, pcp88 offers a temporary cool-off period ranging from 24 hours to 30 days. During a cool-off, your account is suspended — you cannot log in, place bets, or make deposits. Promotional communications are also paused. At the end of the chosen period your account automatically becomes accessible again, giving you a structured breathing space without permanent consequences.
For players who feel their gambling has become or risks becoming a serious problem, pcp88 offers formal self-exclusion for periods of six months, one year, two years, or permanently. A self-exclusion request locks your account entirely, cancels all active bonuses, removes you from all marketing lists, and flags your account so that any future attempts to create a new account under the same identity are rejected. Self-exclusion cannot be reversed during the chosen period — this firmness is a deliberate feature, not a restriction.
pcp88 provides on-demand access to your full account activity report, including total deposits, total withdrawals, net win/loss position, and time spent on the platform over any period. Reality checks can be configured to display a pop-up reminder at regular intervals during your session, showing how long you have been playing and your current net position. These transparent data points help you make informed decisions about whether to continue or stop for the day.
How It Works
How to Request Self-Exclusion on pcp88
Requesting self-exclusion is straightforward and can be completed in minutes. The process is designed to be fast because we know that when a player decides they need a break, they need it now — not after filling out a lengthy form.
Once a self-exclusion is confirmed, the block takes effect within one hour. Our team manually reviews every self-exclusion request to ensure it has been processed correctly, and you will receive an email confirmation at the address registered to your account.
Use the pcp88 Login page to access your account. Navigate to Account Settings and select the Responsible Gaming section from the menu. All responsible gaming tools are grouped together in one place for easy access.
Choose between a temporary cool-off period (24 hours to 30 days) or formal self-exclusion (6 months, 1 year, 2 years, or permanent). Read the description of each option carefully before selecting so you understand exactly what will happen to your account.
You will be asked to confirm your choice a second time and to provide a brief optional reason. This confirmation step exists to distinguish an accidental click from a genuine request. Once confirmed, your decision is final for the duration you have chosen.
Within one hour, pcp88 will send a confirmation email to your registered address confirming that your account has been suspended or excluded. If you do not receive this email within two hours, contact [email protected] immediately to ensure the block is in place.
Self-exclusion is an important first step, but professional support organisations can provide counselling and structured help that a gaming platform cannot. We strongly encourage you to reach out to a counsellor or support group during your exclusion period if gambling has been affecting your personal, financial, or family life.
Platform Tools
Responsible Gaming Tools Available on pcp88
Every pcp88 account comes with access to a full suite of player-protection tools. These can be activated, adjusted, or reviewed at any time from your account settings panel after logging in.
Set daily, weekly, or monthly maximum deposit amounts in BDT. Reductions are instant; increases require a 24-hour waiting period.
Configure automatic session cut-offs from 30 minutes to 24 hours. The platform logs you out when time expires with no option to override mid-session.
Periodic on-screen pop-ups during active sessions display your total time played and net session result so you always know where you stand.
Download a full history of your account activity — deposits, withdrawals, bets, wins, and losses — for any date range to review your gambling patterns.
Set a ceiling on the total amount you can lose within a defined period. Once the threshold is reached, no further bets are accepted until the period resets.
Take a structured break of 24 hours to 30 days. Your account is suspended for the chosen duration and reactivates automatically at the end of the period.
Formally exclude yourself for 6 months, 1 year, 2 years, or permanently. This locks your account, cancels bonuses, and blocks future registrations under your identity.
Our responsible gaming team is reachable at [email protected]. Any request related to limits, cool-offs, or exclusions is treated as a top-priority ticket.
Know the Signs
Problem Gambling Self-Assessment
Problem gambling develops gradually and is often difficult to recognise from the inside. The questions below are based on widely used screening frameworks. If you answer "yes" to three or more of these questions, we strongly encourage you to contact our responsible gaming team or seek professional support.
This self-assessment is not a clinical diagnosis — it is a practical prompt for honest self-reflection. You know your own patterns better than anyone, and the fact that you are reading this page at all is a positive sign that you are thinking carefully about your relationship with gambling.
Get Help
Support Is Always Available
If you believe gambling is negatively affecting your life or the life of someone you care about, reaching out is the most important step you can take. pcp88's responsible gaming team and the resources below are here to help without judgement.
Contact our dedicated responsible gaming team directly for account limits, cool-off requests, self-exclusion, or a confidential conversation about your gambling behaviour. Email us at [email protected] with the subject line "Responsible Gaming" and a member of the team will respond within 24 hours. All communications are treated with strict confidentiality.
Sometimes the most effective first step is simply talking honestly with a family member, a close friend, or a community elder about your gambling habits. In Bangladesh's close-knit communities, family support networks are often a powerful source of accountability and encouragement. If gambling is creating financial stress in your household, an open conversation is a meaningful starting point.
Mental health professionals and addiction counsellors can provide structured, evidence-based support for gambling-related harm. If you are based in Dhaka, Chittagong, Sylhet, or other major cities, mental health services are available through hospitals and private clinics. pcp88 encourages any player experiencing gambling-related distress to consider professional counselling as a genuine, effective option.
If gambling has resulted in financial difficulties — whether through accumulated losses, borrowing from bKash or Nagad accounts, or personal loans — speaking with a financial adviser or community-based credit counsellor can help you create a recovery plan. pcp88 strongly advises against gambling as a strategy to recover financial losses; this approach almost always deepens the problem rather than resolving it.
Our Philosophy
The pcp88 Approach to Responsible Gaming
pcp88 was built with Bangladeshi players in mind — from the BDT-native payment integrations with bKash, Nagad, and Rocket to the live cricket betting markets that follow BPL, T20 World Cup, and Bangladesh Tigers matches. But growth and player volume have never been the only measures of success for this platform. A sustainable, trustworthy gaming environment requires that players remain in control of their activity, and that starts with putting the right tools and information in front of them before problems develop.
Responsible gaming at pcp88 is not a checkbox exercise. The tools described on this page — deposit limits, session timers, loss limits, cool-off periods, and self-exclusion — are built into the core account management system, not tucked away in a hard-to-find corner of the settings menu. Every player can access these features from the moment their account is created, and our support team treats responsible gaming requests as the highest-priority category of incoming contact.
We apply a 21+ minimum age policy across the entire pcp88 platform without exception. This means that players in Bangladesh must be at least 21 years of age to register, deposit, play, and withdraw. Age verification is performed using national identity documentation, and any account where verification reveals the holder to be under 21 is closed immediately. We believe this threshold reflects the appropriate standard for a market where the social consequences of underage gambling deserve careful consideration.
pcp88 monitors account activity on an ongoing basis for patterns that may indicate problem gambling — including unusually rapid deposit sequences, significant increases in average bet size, repeated late-night sessions, and deposit patterns that follow immediately after large losses. Where these patterns are detected, our team may proactively reach out to the account holder to offer information about responsible gaming tools or to suggest a voluntary cool-off period. This proactive outreach is never punitive — it is a genuine expression of our care for your well-being as a player.
Gambling advertising and promotional communications from pcp88 are never targeted at individuals who have self-excluded, requested a cool-off period, or indicated in any way that they are experiencing gambling-related difficulties. Marketing lists are reviewed regularly to ensure that players who have engaged with responsible gaming tools are removed promptly. We do not use persuasive re-engagement tactics with players who have voluntarily stepped back from the platform.
Finally, pcp88 recognises that responsible gaming is an ongoing commitment, not a one-time policy document. We review our responsible gaming framework regularly and update our tools, processes, and player communications to reflect current best practice. If you have suggestions for how pcp88 can better support player well-being, we welcome your feedback at [email protected]. Your perspective as a player is valuable to us, and your safety will always come before any commercial consideration.
Continue on pcp88
Play Responsibly — Explore pcp88 With Confidence
Now that you know the tools and policies in place to keep you safe, feel free to explore everything pcp88 has to offer — from live BPL cricket betting to 500+ slots and live casino tables. For adults aged 21 and above only. If you ever need support, we are one email away.